Terms of Service

Last updated: 27 November 2025

1. Agreement to Terms

By accessing or using Uptivy Ltd's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Wholesale Services

Uptivy provides wholesale distribution of tech gadgets and electronics to businesses. Our services are intended for B2B transactions only. We reserve the right to verify business credentials before processing orders.

3. Orders and Pricing

  • All prices are quoted in GBP and exclude VAT unless stated
  • Prices are subject to change without notice
  • Orders are subject to product availability
  • We reserve the right to refuse or cancel orders
  • Minimum order quantities may apply

4. Payment Terms

Payment is made upon delivery (cash on delivery). You may inspect products before completing payment. Alternative payment arrangements may be available for established customers.

5. Delivery

  • We deliver worldwide in 24/48 hours depending on location
  • Shipping costs vary by destination and are calculated at checkout
  • Delivery times are estimates and not guaranteed
  • Risk of loss passes to buyer upon delivery

6. Returns and Refunds

Faulty or damaged products may be returned within 14 days of delivery. Products must be unused and in original packaging. Contact us before returning any items. Refunds will be processed within 14 days of receiving returned goods.

7. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that descriptions are error-free. Colours may vary due to monitor settings.

8. Intellectual Property

All content on this website, including text, images, and logos, is the property of Uptivy Ltd or its licensors and is protected by copyright laws.

9. Limitation of Liability

To the maximum extent permitted by law, Uptivy Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

11. Contact

For questions about these terms, contact us at:
Email: info@uptivy.com
Address: Uptivy Ltd, Unit 12, Riverside Business Park, Leeds, LS9 8AQ, UK